Refund Policy

Welcome to Luvyh Store, where your satisfaction is our top priority, and we’re committed to delivering the best quality products. Take a moment to go through our Return and Refund Policy for a clear understanding of how we handle things.

1. No Return Policy: We stick to a “No Return” policy for most products due to their nature. Make sure you’re confident in your purchase before placing an order.

2. Exception: Damaged Products
If you receive a damaged item, don’t worry – we’ve got you covered. Follow these steps for returning damaged items:

– Video Recording Requirement: Before you open the package, record a video of the unboxing process. This video is essential for any damage claims.

– Email Notification: Right after unboxing, send the unboxing video and a written explanation of the damage to Tell us why you’re returning the product.

3. Refund Process: Refunds for damaged products are initiated after approval by our administrative team.

Here’s how it works: – Once approved, we’ll provide instructions for returning the damaged product to our specified address.
– Upon receiving and verifying the product’s condition, we’ll process your refund.
– Refunds will be made through the original payment method and may take up to 7 days to reflect in your account.

4. Return and Refund Conditions: To ensure a smooth process, keep these conditions in mind:
– The returned product must be in its original condition, with all accessories and packaging.
– We’ll only accept a damaged product for return if you provide a video recording of the unboxing process.
– Refunds are subject to administrative approval.

5. Contact Us: If you have questions or concerns about our Return and Refund Policy, reach out to us at We’re here to guide you through the process.

By placing an order with Luvyh Store, you acknowledge that you’ve read and understood our Return and Refund Policy and agree to its terms. We’re here to make your shopping experience hassle-free!